Introduction and Data Philosophy
Welcome to Hub88 Conservatory. We believe that your time spent in our virtual glasshouse should be relaxing and secure. Our data philosophy is simple: we only collect what is necessary to provide you with a seamless, free-to-play social casino experience. We are committed to transparency and the ethical handling of your personal information.
Information We Collect
When you visit hub88io.com, we collect essential device data such as your browser type, operating system, and IP address to ensure our games run smoothly. We also maintain session logs that track your progress, such as your Solar Seeds balance and unlocked lore chapters, ensuring your virtual garden grows seamlessly across your visits.
How We Use Cookies
Cookies are small text files placed on your device to enhance your experience. We use essential cookies to keep your session active and secure. Functional cookies are used to remember your preferences, such as volume settings for the Lotus Roulette chime. You can adjust your browser settings to decline non-essential cookies at any time.
Managing Your Data
You have the right to access, modify, or request the deletion of your personal data. If you wish to review the information we hold or want to clear your progression and Solar Seeds balance, you may do so through your account settings or by submitting a request to our support team.
Third-Party Integrations
To improve our platform, we partner with select analytics providers. These third parties help us understand how players interact with our games, like Orchid Reels and Vineyard Spin, allowing us to optimize loading times and visual performance. We ensure all partners adhere to strict data protection standards.
Data Retention Timelines
We retain your data only for as long as your account remains active or as needed to provide our social gaming services. If an account is inactive for 24 months, we will automatically anonymize or securely delete the associated personal data, resetting any accumulated Solar Seeds and lore progress.
Children's Privacy
The Hub88 Conservatory is strictly for adults. Players must be 19 years of age or older to enter. We do not knowingly collect personal information from individuals under 19. If we become aware that a minor has provided us with personal data, we will take immediate steps to delete the information and terminate the account.
Contact Details
If you have any questions or concerns regarding this Privacy and Cookies Policy, please reach out to our Data Protection Officer. You can contact us at support@hub88io.com or write to us at Hub88 Social Entertainment Ltd., 123 Botanical Way, Vancouver, BC V6B 1A1, Canada.
Need Further Clarification?
If you have additional questions about how we handle your data, please email support@hub88io.com.